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Return/Exchange policy:

Returns must be initiated within 10 days of receipt of item shipped. Items must be in original condition; No make-up or deodorant marks, free of smells, un-altered, unwashed, and free of pet hair. If an item was shipped with tags, the item must return with tags still attached. Items marked FINAL SALE cannot be returned.

Refunds are only issued in the form of an online store credit. We DO NOT issue cash refunds. We will process your store credit within 7 days of the items return.

Customer is responsible for return shipping.

Peace Love & Threads reserves the right to deny a return because of sizing issues if any one customer get's to a 20% return rate. We know sizing can be tough and we'll do everything we can to make sure you get into the right one. Please listen to us on sizing during lives, and/or read the items description if you are shopping our website. If you just aren't sure, we would rather you pass on that item or send us a private message and we'll do our best to help you out. This policy is at our discretion and not automatic.

Please email to initiate a return. 

Final Sale items:

All sales are final and non-returnable on "final sale" items. These include any jewelry, any items on sale, any items listed as "last call" or "final call", any discounted/sale items, any doorbusters. 

Problems during transit:

Once your package has left our shipping facility and been "scanned" into the USPS system, we are no longer responsible for that package. We will do everything we can to assist you with your tracking number, proof of purchase, shipping label information, etc. However, we can not institute a return or refund in these situations.

Exchanges: Our policy is the exact same as our returns policy with one addition. Customer is responsible for return shipping charges as well as shipping charges on the exchange back to you. We charge the actual cash value of the label, not our standard flat shipping charge.